A new cancer diagnosis for you or a loved one is life-changing. The emotions and concerns can be overwhelming, and the journey from diagnosis to treatment often feels complex and uncertain. Understanding treatment options, prognosis, and navigating the healthcare system can consume a patient’s time and energy.
In New Jersey, patients have access to world-renowned cancer centers such as Memorial Sloan Kettering Cancer Center and Rutgers Cancer Institute of New Jersey, as well as highly skilled community oncology practices. With so many options, deciding where to seek treatment is a critical step. Beyond the treatment itself, patients spend a significant amount of time managing logistics, coordinating care, and dealing with insurance-related issues. A time study of a breast cancer patient over a five-month period revealed that she spent approximately 140 hours on healthcare-related activities—70% of which were dedicated to treatment (physician visits, labs, infusions), while 30% involved coordination, logistics, and billing issues. If you factor in commuting time to and from appointments, the total time investment could be nearly double.
The Growing Role of Cancer Navigation Solutions
In response to the complexities of cancer care, some insurance companies and employers with self-funded health plans now offer cancer navigation solutions. However, these services often focus on directing patients to lower-cost treatment settings rather than prioritizing access to world-renowned cancer centers. While these programs may help reduce expenses, they may not always align with the patient’s best interests in terms of quality of care and outcomes.
How Concierge Medicine Can Enhance Cancer Care
Concierge Medicine provides a personalized, patient-centered approach that enhances cancer care by improving the overall healthcare experience. A concierge team typically includes physicians, nurses, and care coordinators who work together to support patients at every stage of their journey. Here’s how a concierge healthcare model can make a meaningful difference:
- Facilitating Second Opinions
Seeking a second opinion can be invaluable in confirming a diagnosis and evaluating treatment options. Even if patients choose to continue their care at a local community oncology center, research indicates that 39% to 45% of patients who sought a second opinion at a Center of Excellence (COE) had a meaningful change in their treatment plan that was expected to impact outcomes. A concierge team can manage the logistics, coordinate scheduling, and ensure patients receive timely second opinions from leading specialists. - Addressing Overall Health Needs
Cancer treatment can be all-consuming, often leading patients to neglect other aspects of their health. A concierge team helps patients prioritize their overall well-being by ensuring that preventive care, chronic conditions, and other medical concerns remain managed throughout the treatment process. This holistic approach can contribute to better health outcomes and improved quality of life. - Providing Supportive Care at Home
Cancer treatment extends over several months and is often accompanied by side effects such as dehydration, nausea, and fatigue. Many of these symptoms can be managed at home, reducing the need for unnecessary hospital visits. A concierge healthcare service can bring diagnostics, IV hydration, and other supportive treatments directly to a patient’s home, improving comfort and reducing disruptions to daily life.
About NexStep Health
NexStep Health is dedicated to redefining healthcare in New Jersey by offering personalized, concierge medical services that enhance patient care and convenience. Our team of experienced doctors, nurses, and care coordinators is committed to providing comprehensive support across primary care, urgent and emergency care, and specialist coordination. Whether you need guidance through a cancer diagnosis, ongoing healthcare management, or seamless access to top-tier specialists, NexStep Health is here to help.
If you or a loved one is facing a cancer diagnosis and want to learn more about how our concierge team can improve your healthcare experience, contact NexStep Health today. Let us help you navigate this journey with expert care, compassion, and personalized support.
